Refund Policy

At Seamoss & Natural Herbs, we take pride in the quality and care of every product we craft. Your satisfaction is important to us.

1. Eligibility

• Refunds or exchanges are accepted only for defective, damaged, or incorrect items.

• Due to the natural and perishable nature of our products (herbs, teas, sea moss, supplements), we cannot accept returns for change of mind.

2. Requesting a Refund

• Contact us within 7 days of receiving your order at [your email/contact page] with your order number and a photo of the product issue.

• Our team will review your request and respond within 2 business days.

3. Refund Process

• Approved refunds will be issued to the original payment method within 5–7 business days.

• Shipping costs are non-refundable.

4. Exchanges

• If your product is damaged or incorrect, we will ship a replacement at no additional cost.